Job Overview
Robert, a caring gentleman with a lovely smile, was born in 1986. He really enjoys participating in leisure activities including snooker and darts, and also enjoys listening to his favourite bands (heavy metal) and attending music concerts, including cover bands, and attends a local disco once a week, within his local area. He really enjoys walking in the countryside and had a goal to climb Snowdon. He is looking for a support worker to help him enjoy all these activities on a regular basis. Robert has short term memory affecting his ability to live independently and requires help and support with the domestic tasks of daily living; planning and organising his daily routine as well as being able to enjoy his hobbies and interests. He has a small number of close friends who are very important to him. This job would suit someone who is calm yet very proactive and able to bring lots of enthusiasm to the role. Someone who can work 24-hour shifts and enjoys the same hobbies and music would be ideal. You will be a lone worker but will have support and supervision provided by a Team Leader and/or Case Manager. This is wonderful opportunity to join a supportive team where you can make a real difference to Robert's life by maximising his opportunities and promoting his independence wherever possible., Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.
Essential Requirements
Essential: Supporting adults with complex emotional, behavioural and attachment needs. Confident with behaviour management and de‑escalation techniques. Desirable: Experience working with adults with trauma and an interest in therapy, It would be great to receive your application, if you have the following skills/behaviours:
* Experience with working with Acquired Brain Injury.
* Confident and comfortable working in Robert's own home and sensitive to his needs and wishes.
* Can demonstrate commitment and passion for meeting Robert's needs.
* Supporting Robert to be as independent as possible.
* Can demonstrate empathy and understanding in an appropriate and professional manner.
* A team player who understands the importance of feedback to qualified members of the team.
* Can develop productive and professional relationships with others.
* Actively creates an inclusive environment respecting diversity.
* Good organisational skills who can adhere to standards and quality requirements.
* Friendly, approachable with a proactive and encouraging approach.
* Punctual, patient, reliable and trustworthy.
* Can maintain an excellent level of confidentiality.
* Good verbal & written communication skills and IT literate.
* Able to think creatively and to use initiative.
* Supporting and accessing the community.
* Basic cooking skills, Robert will set his own menu for the week supported by his carers.
* Willingness to work flexibly and cover shifts, sometimes at short notice.
* Willingness to support Robert on holidays, European and UK.
* A full driving licence (endorsements to be disclosed).
Company Overview
ILS Case Management is the UK's leading independent nationwide Case Management company. When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards. We are Supportive. It matters to us that our clients and staff know that we care. We have Integrity. We can be trusted to work in a professional, honest and transparent way. We are Client Centred. We put our client's aspirations at the centre of everything we do. We are Quality Focused. We set high standards and aim to exceed them. We are Positive. We find solutions and empower others.
Pay and Benefits
* Weekdays - £15.00 per hour, Weekends - £16.23 per hour, Sleeping nights at £NLW per hour - (currently £12.21 per hour for workers aged 21+)
* On-going training & support provided
* 5.6 weeks annual leave pro rata
* Pension (subject to qualifying status)
* Free DBS check.
Training and Support Offered
* Induction,
* Relevant training opportunities (including The Care Certificate), and client specific training
* Regular clinical supervision/review meetings,
* On-going support from a dedicated Case Manager and HR Department
Safeguarding and Legal Requirements
Safeguarding ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients' employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
* Proof of eligibility to work in the UK;
* Satisfactory references, including your last employer;
* An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.
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