EE, a part of BT Group, is the leading mobile communications company in the UK, providing both mobile and fixed network services to consumers. Operating the UK’s largest and fastest mobile network, EE was the first to introduce superfast 4G services and has since achieved extensive 4G coverage across the country. With over 550 retail locations and a dedicated workforce of 13,000 employees, EE is committed to maintaining its reputation as a top telecom provider. Recognized with multiple awards for network quality and performance, EE strives to offer innovative solutions and an outstanding customer experience.
Role Description
This is a full-time, on-site role as a Sales Advisor based in Camberley. The Sales Advisor will engage with customers to understand their needs and provide tailored recommendations on products and services. Day-to-day tasks include delivering excellent customer service, achieving sales targets, assisting with technical inquiries, and providing guidance on device usage and additional offerings. The Sales Advisor will contribute to creating a positive store environment while learning about and promoting the latest technologies.
Qualifications
* Strong Interpersonal Skills and effective Communication abilities
* Proven experience in Customer Service and a proactive approach to customer satisfaction
* Sales skills with a track record of achieving targets and driving results
* Capability to provide Training and share knowledge with team members and customers
* Enthusiasm for technology and eagerness to learn about the telecommunications industry
* Ability to work in a fast-paced environment and adapt to customer needs
* Prior retail or sales experience is an advantage
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