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About Healix
Healix safeguards people’s health and wellbeing in every corner of the world. We offer international risk management and assistance services around the globe and employee healthcare benefits within the UK. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. As a result, we have an impressive list of clients – ranging from governments, broadcasters, NGOs to international corporations, major insurers and more.
Job Description
Location: Healix House, Esher Green
About Healix
Healix safeguards people’s health and wellbeing in every corner of the world. We offer international risk management and assistance services around the globe and employee healthcare benefits within the UK. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. As a result, we have an impressive list of clients – ranging from governments, broadcasters, NGOs to international corporations, major insurers and more.
Position Overview
The purpose of this role is to work closely with and support the Group CTO in the identification, analysis, definition, implementation and facilitation of primarily non-system solutions. This role has a broad remit that could include for example: identifying the key stakeholders of an issue, producing a shortlist of potential suppliers, running a project from inception to delivery and organising internal meetings. This role will be at the leading edge of change in the IT department, supporting the advancing IT strategy, whilst working with the BAU operational and product\project management teams.
As we are expecting a high number of applications for this role, the advert may close before the advertised date.
Person specification
This Person Must Have The Following Skills
* Project management and delivery
* Management of many tasks of varying sizes simultaneously (10+)
* Business analysis
* Supplier identification and due diligence
* Stakeholder management
* Experience dealing directly with senior management and clients
This person would benefit from knowledge in the following areas:
* Medical Assistance and Travel Risk Management
* Matrix management
* Reporting and SQL
* Experience dealing with C-Suite
This Person Must Be
* An excellent communicator
* A diplomatic leader who can quickly get people on side
* Delivery and Detail Focused
* A self-motivated and personable individual able to work with minimal supervision and take responsibility for their functional area
* Able to be proactive but also to take direction
* Methodical and structured in approach to analysing problems and producing solutions
* Able to influence decisions through reasoned argument
* Excellent in documentation and presentation skills
* Quick to build relationships and earn respect through sound judgement and a positive attitude
* Committed to getting the job done
Responsibilities
About The Role
Working closely with the Group CTO, facilitating initiatives and providing ongoing logistical support
* Diving into confusing situations and creating order from chaos
* Defining procedures and processes
* Identifying key stakeholders in emerging situations
* Running projects NOTE: General IT Development projects will be run by the Product Management team. This role will be more focused on process and organisational projects that are not directly involving system development.
* Facilitating meetings and organising workshops
* Analysing business requirements
* Working with suppliers
* Resolution of issues
* Communication with the business, Clients and Third Parties
* Work with wider IT team, the business and suppliers
* Supporting ongoing IT delivery as a member of the IT Senior Leadership Team
Skills Needed
About The Company
We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.
We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.
We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.
More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.
Company Culture
Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.
Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.
Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.
We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
Required Criteria
* Ability to manage many tasks of varying sizes simultaneously (10+)
* Supplier identification and due diligence
* Stakeholder Management
Desired Criteria
* Experience in Medical Assistance and Travel Risk Management
* Experience in dealing with C-Suite
Closing DateFriday 26th September, 2025
Contract Typefulltime
Salary£65,000.00 Yearly
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Hospitals and Health Care
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