Job Title: E2E OSS Netcool Solution Architect
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Work Location: Newbury, UK
Work Mode: Hybrid 2 days per week in the office
Type of Hiring: Permanent, Full-Time
Experience Required: 10 to 12+ years
Overview
The E2E OSS Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high system availability, and industry-aligned best practices.
Key Responsibilities
Define and deliver end-to-end OSS architecture solutions, ensuring scalability, reliability, and interoperability.
Provide solution leadership in the design and implementation of Netcool platforms, including OMNIbus, Impact, NOI, Agile Service Manager, and Precision.
Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products.
Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape.
Collaborate with cross-functional teams to identify integration gaps and develop optimized design patterns.
Ensure proactsive service assurance through effective monitoring, event correlation, and incident management frameworks.
Introduce industry best practices and proven reference architectures to enhance OSS modernization efforts.
Support mentorship and capability building, guiding internal architects and designers to develop long-term sustainability.
Mitigate architectural risks by identifying potential design flaws, integration challenges, or scalability issues early in the lifecycle.
Required Skills & Experience
Specialized and hands-on expertise in Netcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision).
Deep cross-domain knowledge of OSS areas: Service Fulfilment, Assurance, Automation, Cloud Telco, and Network Management.
Experience in automation platforms such as PEGA, Blue Prism, Resolve, and UiPath.
Proven experience implementing OSS modernization in global telecom environments.
Strong understanding of COTS product integration and cloud-native OSS architecture principles.
Excellent analytical, communication, and stakeholder management skills.
Ability to lead architecture governance and enforce best practices across multi-domain teams.
Education & Certifications
Bachelor's or Master's degree in Computer Science, Information Technology, Telecommunications, or a related field.
Relevant certifications in Netcool, OSS architecture, or cloud technologies are preferred.
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