We are a private members only club with over 1000 active members.
Following a flood in 2022 and ongoing refurbishments we looking ideally for a person with experience in the licensing trade to be our General Manager.
Responsible for day to day running of Club and running the bar and ensure daily tasks are completed. Must also work towards creating a positive environment for Members and express ideas on how to move the Club forward.
Introduction to the role
Responsible for the day to day running of the Club including rotas for staff, customer complaints, money handling, taking room hire bookings. Running and preparing for meetings, minute taking. Working to committee's instruction within the rules of the Club. Paying invoices, must have experience in dealing with sage, payroll, liaising with accountant and Trustees, run and organise promotions. Deal with Clubs social media pages and update website regularly. Help with bingo or other activities if short staffed, make important announcement on stage. Handle conflict well and criticism. Deal and handle all sections books and assure all books audited for each section. Renew and handle membership queries, reply to correspondence, letters and emails and return figures for VAT, MGD, corporation tax and complete all other tax affairs. Organise regular services and maintenance the Club requires and is set out by Committee at meetings.
Also responsible for the operational running of the bar and ensure daily tasks are completed. Work towards creating a positive environment for Members. Ensure consistency is maintained when serving drinks. Maintain a hands-on attitude and lead by example. Cashing up, opening up and closing/locking up. You will be supported at all time by the Secretary/Treasurer and the Committee.
Cellar experience is essential. Line cleaning, changing barrels, assuring gas levels are correct for all products and ensuring the quality of beer is maintained to a high standard. Producing positive stock checks, ordering the correct amount of stock weekly and taking in deliveries.
Day to day tasks
* Stock control and proper stock rotation
Keep track of stocks of all drinks and bar related items ordering and liaising with suppliers.
Keep all stock (cold room and service fridges) in proper rotation to limit wastage
* Training
Help with training and produce training material for staff to follow
* Staff
set example to staff by your own behaviour, time keeping, problem solving and decision making. Must be able to do a staff rota on a weekly/monthly basis.
create a positive work environment for staff
keep staff busy and productive at all times
* Bar operations
Opening and closing checklists
Daily, weekly & monthly cleaning checklists
Training material (changing barrels, pouring drinks, )
Stock lists (min & max stock level for all bar items)
* Bar, cold room & barrel store cleanliness & safety
Responsible for the cleaning and organising of the bar, bar fridges, cold room & barrel store to ensure they are properly stocked and in a clean & safe condition at all times.
Keep the bar presentable and uncluttered at all times. Keep it organised to increase efficiency of staff.
Responsible for assigning jobs or carrying out jobs to ensure all checklists are completed each day.
Dealing with members feedback in a fair and professional manner.
Provide appropriate solutions to customer complaints in conjunction with management
A requirement to work late evenings, weekends and public holidays is essential.
You are responsible for the smooth running of service, delegating staff. Dealing with any issues that may arise during shift. Ensuring all duties are completed before leaving. Opening and closing the Club.
Requirements
At least a couple of years experience preferred in the licensing trade and club experience preferred.
Rewards
Salary to be negotiated with successful candidate.
Job Type: Full-time (35-40hrs per week)
Job Type: Full-time
Pay: £35,000.00-£45,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person
Application deadline: 14/10/2025
Expected start date: 03/11/2025