Step Into Leadership at Scotland’s No.1 Hotel — Duty Manager Opportunity at The Fife Arms Following an outstanding year in 2024, we are expanding our leadership team and looking for a Duty Manager to help oversee the daily operations of The Fife Arms —our multi-award-winning, 5-star hotel located in the stunning village of Braemar, deep in the Cairngorms National Park. Recognised with 2 MICHELIN Keys and ranked the No.1 Hotel in Europe (Rest of UK) by Condé Nast Traveller, The Fife Arms offers a guest experience like no other, and we’re searching for a dynamic, detail-oriented individual who thrives on excellence. In this pivotal role, you’ll support the General Manager and Hotel Manager in leading day-to-day operations, ensuring our guests receive a warm welcome, seamless service, and a truly memorable stay. You’ll be visible, approachable, and ready to lead by example—fostering strong relationships across departments and enhancing our exceptional standards. Your Role as Duty Manager Ensure smooth daily hotel operations, maintaining the highest guest service standards expected of a luxury property Respond promptly and professionally to guest enquiries, feedback, and any concerns Monitor reservations, occupancy, and key revenue performance indicators Work collaboratively with all departments to maintain cleanliness, safety, and service quality Ensure full compliance with hotel policies and legal regulations Serve as the point of contact for VIP guests and support the coordination of special events Handle any emergencies or unexpected situations with calm, confident leadership What We’re Looking For Solid experience in a luxury hospitality setting Strong communication skills and the ability to remain composed in a fast-paced environment Proactive, hands-on leadership style with an eye for detail and quality Enthusiasm for learning and continuous improvement A good understanding of Health & Safety and COSHH practices UK work eligibility (unfortunately, we are unable to offer visa sponsorship for this role) What You’ll Enjoy 30 days paid holiday per year An annual complimentary guest stay for you and a plus-one Enhanced pension scheme Complimentary meals and beverages while on duty Generous staff discounts across Artfarm properties in the UK, US, and Europe Life Assurance Health & wellbeing support, including a Health Cash Plan and EAP Fantastic sports and social events led by our local committee Bespoke learning and career development opportunities tailored to your goals About Artfarm and The Fife Arms Artfarm is an independent hospitality group created by Iwan and Manuela Wirth, known for reimagining extraordinary destinations around the world. From the award-winning Fife Arms and Fish Shop in Ballater to The Audley Public House and Mount St. Restaurant in London, Manuela in Los Angeles and New York, and Cantina in Menorca—Artfarm blends art, community, hospitality, and a deep sense of place. At The Fife Arms, every room tells a story, every detail has meaning, and every guest experience is crafted with care. With 46 uniquely designed rooms, the Albamhor Spa, and a range of world-class food & beverage outlets—from Bertie’s Whisky Bar to The Clunie Dining Room —our hotel is a celebration of Scottish heritage, art, and exceptional service. Ready to grow your career in one of the most iconic hotels in Europe? Apply today and become part of our extraordinary journey.