The Role
We have been passionate about people enjoying great-tasting and 100% traceable speciality coffee ever since we started roasting in the basement of our first restaurant fifteen years ago. Today, we’re a B Corp certified roaster, supplying coffee fresh from the Loring S70 Peregrine at our North London roastery to a range of growing customers, including our nine restaurants and two Brew Bars. Last year we opened a roasting space and installed a Loring S7 Nighthawk inside our restaurant in Manchester.We’re looking for an energetic, self-motivated Roastery
Manager passionate about coffee and sustainability both environmental and
social, to take ownership of day-to-day operations. This is a hands-on role for
someone who thrives working independently and can manage everything from
roasting to fulfilment and business development.
We’re looking for someone who will take ownership of the
operations of our Manchester Roastery. Working alongside the Head roaster to
execute the day-to-day production of all roasted coffee products maintaining
our high standard using Cropster and our Loring S7 Nighthawk. The successful
candidate will also be responsible for business development. Working to
increase our wholesale accounts in Manchester and the North, visiting potential
clients, holding cupping events and showing the value of Caravan’s quality and
impact.
What you’ll do:
* With the guidance of the Head Roaster, execute
the day to day running of Manchester’s production of all roasted coffee
products for Caravan Manchester and any Manchester-based wholesale accounts.
* Execute timely distribution of our coffee to
wholesale customers. Picking packing and working with courier companies to
ensure orders arrive on time in good condition
* Follow
and maintain target roast profiles for all lines, communicating issues and
working with coffee team to correct them for best performance.
* Execute and record the regular maintenance of
the S7 Loring and all other roasting equipment, and maintain cleanliness and organisation of the roastery area, roasting
kit, and green coffee storage area.
* Utilise and maintain the integrity of Caravan’s Cropster
roasting and inventory system, including green coffee distribution, roast
profiles, and target KPIs.
* Always maintain
cleanliness and organisation of the production floor and quality lab.
* Conduct QC cuppings
of all production roasts using Cropster technology, feedbacking to the Head
Roaster to assess any changes required to roast profiles.
* Maintain stock record keeping and reporting, such as daily
and weekly roasted and green coffee stocks. Communicate with team regarding
stock issues.
* Receive and record
green coffee delivered to the roastery.
* Look for ways to
reduce your own and your team’s environmental impact, by following
sustainability frameworks provided by Caravan.
* Organise your workflow efficiently and communicate any
bottlenecks or areas of concern to your line manager.
* Support weekly maintenance tasks and maintenance records
of the S7 Loring and all other roasting equipment.
* Support monthly
planned preventative maintenance (PPM) tasks, following provided training and
record keeping requirements.
Key Business Development Responsibilities:
* Upkeep of all reporting to support business
tracking, from pipelines & forecast files to working with software like
Monday.
* Build and maintain relationships with Caravan
customers in North West area
* Identify new leads, understand their needs
and provide solutions to win the account.
* Develop
& execute business development strategies for the North West region which hit volume & value
targets as well as POS & ad hoc targets
* Host potential and existing customers for
tasting sessions at Manchester Roastery
* Provide training to wholesale accounts with
accordance to Caravan standards
* Financial
acumen: Take ownership of your channel, manage the P&L to drive both
top-line and bottom-line business performance.
What We Offer
* Competitive salary + bonus
* Career progression supported by leadership training and development
* Dining discounts for family & friends
* Coffee discounts at Caravan Coffee Roasters
* Access to financial health, wellbeing, and mentoring support
* Birthday & anniversary vouchers
About us
At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.
Apply Now
Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.