Job Title:French and Spanish Speaking Customer Support AdvisorSalary:Up to 25,000 per annum + potential bonus Hours:40 hours per week (08:00am - 17:00pm - Mon to Thurs / 08:00-16:10pm - Fri)Location:Carrington, Greater ManchesterAre you a candidate who is fluent in French, Spanish English? Do you have experience of operating within an office based customer support role? The Recruitment Co. are currently supporting one of our key clients and this could be just the opportunity you are looking for!Job Responsibilities:
1. Offer guidance and assistance to customers regarding products/services
2. Coordinate the production and dispatch of appropriate product samples
3. Communication with customers via phone and email
4. Process orders
5. Generate job sheets, cutting lists, and dispatch lists using our computer systems
6. Organise paperwork for invoicing and prepare cost estimates and quotes for customers
7. Assist in marketing efforts through translating blog posts and mailers
8. Liaise with freight companies and resolve customer issues
9. Make up-selling efforts and follow-up sales calls to support internal sales initiatives
10. Be proactive in up-selling and cross-selling opportunities when responding to customer enquiries
11. Ensure continuous learning about company products and services and staying updated on changes...