Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Do you have: Experience working as a reception manager in a corporate office environment. Exceptional organisation and communication skills. An interest in the local area and community The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks. This is a great opportunity for an enthusiastic, self-motivated candidate who enjoys leading the team to provide a welcoming and efficient guest experience to all occupiers and their guests. As a public-facing position, this role calls for a candidate with excellent customer service skills and the confidence to display them in every interaction. This is a full time permanent role working 40 hours per week on a rotating shift between the hours of 8:00am and 5:00pm and 09:00 to 6:00pm, Monday to Friday at an annual salary between £38,000 and £42,000. A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met. Benefits include: 28 days holiday per year inc. Bank Holidays, Employee Assistance Programme. Eyecare Vouchers. Perkbox. Recommend a friend scheme. Training & development opportunity. Your responsibilities will include: Lead by example – process all guests in a polite and courteous and professional manner and ensure personal presentation is to a high standard always. Demonstrate an understanding of 5 star and VIP guest service. Suggest and implement new ideas to continually improve guest experience. Be responsible for ensuring the day-to-day delivery of the guest experience is smooth, professional, friendly and efficient. Continually assess and suggest new ways of delivering service excellence. Work both proactively and re actively to deliver the best service and visitor experience. Document and implement any changes to protocols and ensuring all team members are fully briefed on these amendments. The closing date for new applications will be the 23rd of June 2025. Sound like the job for you? We look forward to receiving your application soon!