Key Account Manager, North
Key Account Manager for our Sleep and Respiratory Care business, responsible for maximising order intake, sales, price realisation and customer satisfaction while developing and optimising the customer relationship to ensure long‑term profitability across the defined accounts. You will manage a team of 3 Account Managers reporting directly to you.
You will work within the SRC Sales team, working daily with marketing, operations and finance stakeholders to grow the business within your territory.
Opportunities exist to progress in the broader Philips business across commercial, technical or managerial pathways.
Your Responsibilities
* Accountable for maximising order intake, sales and price realisation at the assigned accounts within the territory and the total North region, exceeding region and territory sales, and gross profit targets agreed with the Company.
* Ensure continuity of relationships with accounts and operate at multiple levels in the accounts’ organisations, facilitating executive level interfaces between company and accounts.
* Prepare the strategic account plan in line with the regional strategy and execute at territory level; ensure all Northern AM's have strategic account plans and review them monthly.
* Contribute to the development and implementation of local marketing strategies.
* Accountable for the North Region and the 3 Account Managers within that region; deliver 1:1's, performance reviews and day‑to‑day support for the AM's within the North.
* Responsible for filling the funnel management tool (CRM) and systematically analysing win & loss deals, customer satisfaction, market, competition and trends.
* Participate in relevant exhibitions or local events.
* Determine the training and support needs of the Northern AM's and organise related actions.
* Ensure quotations are completed and delivered within time limits for both your territory and the Northern team.
* Take on additional project responsibilities from the UKI and EMEA team to support the total SRC business, including feeding back competitor information and customer needs.
Your team
This position is field based, spending 80% of your time working across the North territory, with the remainder of your time working from home.
We are looking for
* Experience in a sales role in Healthcare and B2B environment.
* Experience managing a sales team.
* Experience within respiratory care or sleep services would be desirable.
* Preferably relevant technical or clinical experience.
* Excellent communication skills.
* A drive to succeed and exceed sales targets.
* Valid driving license.
#J-18808-Ljbffr