VACANCY
Full Time Sales Advisor - Cardiff
This is an outstanding career opportunity with a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.
The role of a Sales Advisor is to promote and increase membership sales within the Centre, communicate directly with customers to build a stronger relationship and actively seek out new business opportunities. The sales advisor will also assist in any administrative duties required within the department.
The Opportunity
* To actively promote membership packages within the centre in line with instructions from the Sales & Marketing Manager/Contract Manager
* To assist in delivering the highest level of customer care, including meeting regularly with existing members to ensure the level of service is maintained
* To assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas
* To maximise new business conversion through effective sales closure
* To maximise cross-selling and up‑selling opportunities through proactive initiatives
* To handle membership enquiries and bookings
* Undertake any other task/duties as may be reasonably required
* To deliver daily KPIs
The Person
* Friendly, well‑presented with a positive attitude
* Confident and enthusiastic
* Excellent communication skills with clear spoken and written English
* Professional telephone and interpersonal manner
* Good understanding of customer care
* Able to use own initiative, to follow procedures and learn to work to deadlines
* Demonstrate computer literacy skills
* Be punctual
* Have flexibility
* Aware of health and safety, equality and diversity in the workplace
* Ability to multitask
* Good organisational skills
* Has the ability and willingness to acquire job related knowledge
* Desired: Welsh Speaker
What can Legacy Leisure offer you?
* Competitive salary
* Incremental annual leave
* Free gym membership for you and a nominated person
* Employee health cash plan
* Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
* Cycle to Work scheme
* Pension Scheme
* Company sick pay
* Career progression
* Training and development
Legacy Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.
How to Apply
If you feel like you could bring some fresh ideas to the table we want to hear from you. Please apply with a letter of application and CV
Closing Date
* 12th April 2026
About Legacy Leisure
Established to support a national legacy following the Olympics, Legacy Leisure seeks to educate, inspire and support physical activity, to enhance the lives of our patrons and enable long term positive lifestyle changes. Legacy Leisure is passionate about improving the health and wellbeing of our patrons, and aims to offer a diverse range of physical and cultural activities that will engage and invigorate communities, be it through sport, the arts or other activities.
For more information visit www.legacyleisure.org.uk
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