Confidently manages the full range of HR&OD issues in their area(s) of the business covering work and job design, organisational change, people development, employee engagement, pay and reward, performance and achievement, human resource planning, people management practices, leadership, individual and organisational resilience, well-being, inclusion and diversity. Demonstrates resilience in the face of setbacks, uncertainty or ambiguity and finds a way forward. Uses business insight to support development of fit for purpose, legally compliant, HR policies & procedures. Works closely with HR&OD colleagues, managers and trade union representatives to ensure that casework is resolved in a timely manner and in line with legislation/ policy.
The HR&OD function supports the council in achieving its ambitions for the benefit of Surrey residents. It drives transformation and organisation-wide cultural change and works in a culture that: - puts the customer front and centre; - is enabling and facilitating; - makes decisions based on evidence; - looks ahead through scenario planning and future proofing; - is confident and risk aware; - and is outward looking and driven to achieve. There is complete alignment of HR&OD with Recruitment and Resourcing and the function works closely with the Transformation Support Unit, Internal Communications and Engagement, Employee Services and Data Operations. People Consultants provide generalist HR&OD advice and guidance to managers that is compliant with policy/ legislation and meets business needs. People Consultants are graded from PS7-PS10 and progression up to PS9 is on the basis of experience, satisfactory performance and demonstrable ability to undertake more complex case work. Typically progression to the next grade takes at least 2 years. Assessment for progression to PS10 is on a competitive basis and open to PS9 employees with at least 2 year's experience in grade. There are a maximum of 3 PS10 roles in the team.
* Comprehensive knowledge of computerised business systems in terms of functionality and capability (some roles).
* Knowledge of principles, practices, policies and procedures relating to business planning and financial and organisational management.
* Proven written and oral communication and interpersonal skills with good negotiation and influencing skills and the ability to work collaboratively with internal and external partners/professionals.
* Ability to understand, meet and exceed customer expectations.
* Ability to work on own initiative, with solution focused problem solving skills.
* Ability to manage a range of projects through to completion.
* Previous practical or professional experience and understanding of a specialist area or supporting service teams and/or providing support to the public.
Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates