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Administration assistant

Stoke-on-Trent
DoubleTree by Hilton
Administration
£19,632 - £25,536 a year
Posted: 21 September
Offer description

Are you a natural organiser who loves ticking things off a to-do list? Do you get satisfaction from spreadsheets, schedules, and making things run smoothly behind the scenes?

We're on the lookout for a friendly and reliable Administrative Assistant to support our Sales, Revenue, and Conference teams. This role is the heartbeat of our back-office operations – and we need someone who loves variety, teamwork, and a little bit of organised chaos

About the Role:

As a Hotel Administrative Assistant, your responsibilities will include:

* Assisting with general office administration and data entry for all revenue activities
* Supporting the sales and conference team with client enquiries and booking details
* Preparing internal documents such as reports and function sheets
* Liaising with other hotel departments to ensure smooth coordination of meetings and events
* Processing deposits on all bookings/reservations

This is a varied role perfect for someone who enjoys a mix of admin work and communication.

What We're Looking For:

* Strong administrative and organisational skills
* Excellent written and verbal communication
* Good knowledge of Microsoft Office, especially Excel and Outlook
* A professional, friendly manner and a team-player attitude
* Previous experience in an office or hospitality admin role is a plus (but not essential)

What You'll Get:

* £12.30 per hour pay
* 16 hours per week (fixed days: Monday & Tuesday)
* Staff perks and discounts, plus access to hotel facilities
* A supportive, welcoming work environment
* Opportunities to gain experience across multiple departments

Job Types: Part-time, Permanent

Pay: Up to £12.30 per hour

Expected hours: 16 per week

Benefits:

* Canteen
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free fitness classes
* On-site gym
* On-site parking
* Referral programme

Work Location: In person

Reference ID: DTS AA0825

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