Join Our Community as a House Manager!
Are you passionate about supporting older adults and creating a safe, welcoming community? We're looking for a dedicated House Manager to live on-site at Ashton Court, a vibrant over-55s development in Romford.
About the Role
As our House Manager, you'll be the heart of the community—providing day-to-day support, ensuring resident safety, and maintaining a clean and secure environment. This is a live-in role, with accommodation provided on-site, along with all utility bills and rent covered.
Working Hours
You'll work 37.5 hours per week, from 9 AM to 5 PM, with the ability to be on call for emergencies. Additionally, you’ll attend occasional resident meetings in the evenings (once a quarter).
Key Responsibilities
* Be a visible and supportive presence for residents, offering help when needed.
* Maintain emergency contact and key safe records.
* Oversee weekly cleaning of communal areas and ensure health & safety compliance.
* Be on-call for emergencies outside of regular hours.
* Test fire alarms weekly and check laundry facilities.
* Manage contractor visits in line with procurement procedures.
* Open bin room weekly for refuse collection.
What We're Looking For
Essential:
* Previous experience working with over-55s or vulnerable adults.
* Strong communication and problem-solving skills.
* Ability to remain calm and professional in challenging situations.
* IT literate, especially with Microsoft Office products.
* Smart appearance (except during cleaning duties).
* Willingness to live on-site full-time.
What We Offer
* Rent-free accommodation at Ashton Court.
* All utility bills covered.
* Company mobile phone.
* A meaningful role where you can make a real difference in people's lives.
You'll not only be joining a thriving market leader but also benefit from a superb package of company benefits, including:
* 27 days holiday plus all Bank Holidays.
* Free Healthcare cashback Plan for optical, dental, physiotherapy, and GP services.
* Sponsorship for study and professional qualifications (up to 4 study days).
* Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
* Access to Our Place Rewards for shopping discounts and cashback offers.
About Us
Join the RMG family, one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, making us a great place to work.
What's Next?
If you meet the criteria and are ready to take the next step in your career, click apply! You will be redirected to our careers site where you can discover more about the role and apply directly.
Safeguarding Commitment
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our recruitment process includes pre-employment checks to promote a safe and secure working environment.