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Principal Consultant (Enterprise) at RP International - EMEA
Network Support Engineer/Project Co-Ordinator
Duration: 9-12 months initially, open to extension
Location: Bournville (minimum 2 days per week in-office; occasional 3–4 days with prior agreement for project delivery if required)
Summary:
We are seeking a technically skilled and dependable Network Support Engineer to join our team, providing strong 2nd line support and assisting in delivering critical infrastructure projects in collaboration with project managers and on-site teams.
Key Responsibilities:
* Provide 2nd line network support: troubleshoot incidents, changes, and service requests across LAN/WAN infrastructure.
* Collaborate with project managers: plan, coordinate, and execute infrastructure projects, including LAN refreshes, UPS replacements, and smart PDU deployments.
* Deliver structured remote support: guide on-site engineers step-by-step through implementation tasks, ensuring accuracy and adherence to technical standards.
* Take ownership of project deliverables: ensure timelines, quality, and documentation requirements are met.
* Perform hands-on configuration and troubleshooting: switches, routers, PDUs, and OOB devices as required.
* Document changes and configurations: maintain up-to-date network diagrams and records.
* Identify risks or issues proactively: during deployment and escalate appropriately with clear technical input.
* Work in a hybrid capacity: with a minimum of 2 days/week presence at the Bournville office and flexibility for more days if needed for project delivery.
* Contribute to process improvement: share feedback and refine implementation standards based on field experience.
* Maintain clear communication: across internal teams, vendors, and contractors to ensure successful, standards-driven execution.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* IT Services and IT Consulting
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Location options include West Midlands, Warwick, Birmingham, Hinckley, UK. Recent postings: 3 weeks ago, 2 weeks ago, 5 days ago, 1 week ago, 5 hours ago, 6 days ago, 1 month ago.
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