Overview
Volunteer Car Drivers are invited to join the EMED Group team in Hereford as Patient Transport Volunteer Drivers. Volunteers provide safe, reliable transportation to help vulnerable patients access essential medical appointments on time with ease and comfort. No prior experience is necessary; just a caring attitude, a 4- to 5-door car, and some spare time. Flexible hours are available to fit around your schedule.
You will be part of a diverse volunteer team dedicated to improving patient care and making a real difference in people’s lives. You will be the friendly face patients rely on during their journey to appointments, offering reassurance and support along the way.
Benefits include mileage reimbursement, induction and ongoing support, opportunities to meet new people, and the chance to make a tangible difference in your local community.
Details
Role type: Voluntary
Location: Hereford (E Zec, Burcott Road, Hereford, HR4 9LW)
Date posted: 10 September 2025
Salary/Pay: 50p per mile with reimbursement for approved expenses
Duration: 1 year
Working pattern: Flexible working
Reference: E0473-Hereford
Job locations: E Zec, Burcott Road, Hereford, HR4 9LW
Responsibilities
What we’re looking for:
* Drive patients to non-emergency appointments
* Assist individuals in accessing vital hospital services
* Coordinate with our dispatch teams for seamless operations
* Foster positive relationships within the community
* Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team
Other duties include:
* A valid driving licence with no more than 6 penalty points
* A friendly and empathetic demeanour
* Access to a 4-door (minimum) car
* Alignment with EMED Group values
* Basic IT skills (e.g., use of a smartphone)
Additional notes: This role is subject to regulatory pre-employment checks. You may be asked to provide details of your full employment history during an interview. HMRC records may assist in preparing this information when required.
About Us
EMED Group is the renamed partner resulting from the merger of ERS Medical and E-Zec Medical. We are the largest Patient Transport and Care Partner to the NHS with more than 3,000 colleagues across 60 depots. Our mission is to improve health and wellbeing by providing transport that supports patient care, community support, mental health services, and medical courier services.
EMED Group is committed to equality, diversity, and inclusion and to treating all employees, patients, service users, and clients with dignity and respect.
What benefits can you expect?
* 50p per mile with reimbursement for approved expenses
* Chance to make a tangible difference in your local community
* Be part of the EMED Volunteer Team
* Comprehensive induction, training, and ongoing support
* Opportunities to connect with new people
Our Values
* Collaborative: we work as one team with a shared purpose to meet needs of patients, passengers, colleagues, customers, communities, and the planet
* Agile: we listen, learn and adapt to improve the business and ourselves
* Reliable: we do what we say we will do, take responsibility, and act with integrity
* Empowered: we are confident and committed to delivering high-quality service
Disclosure and Barring Service (DBS) / Pre-employment checks
This post may require checks under the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the DBS may be necessary to check for any convictions. Details of full employment history may be requested during the interview process.
Employer details
Employer: EMED Group
Address: E Zec, Burcott Road, Hereford, HR4 9LW
Employer website: https://www.emedgroup.co.uk/
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