Customer Experience Team Leader
Location: Burnley
Salary: £34,500 per annum
Contract Type: Permanent
About Us
At The Calico Group, our purpose is clear: to make a real difference to peoples lives. Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives.
We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. Your skills and experiences could make all the difference join us to be part of something extraordinary.
About the Service
The Customer Experience Team is the central hub for Calico Homes customers, colleagues, partners and the public. Based at Centenary Court, we provide multi-channel access to high-quality information, advice and support. We deliver excellent customer experiences with a friendly, right-first-time approach that helps communities thrive.
The Opportunity
Were looking for a passionate Customer Experience Team Leader to join our dynamic Customer Experience Team at Centenary Court.
In this role, youll lead and support a team of Customer Service Advisors, ensuring customers receive a professional, empathetic and effecti...