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Healthcare claims associate, Newcastle-upon-Tyne, Tyne and Wear
Client: Lockton
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Job Competency
* Maintain client relationships and ensure service standards adhered to by all providers, proactively interacting with clients, insurers, law firms, Adjusters, and TPAs to facilitate efficient claim handling/procedures.
* Monitor all claims handling for allocated clients where claims are reported directly to insurers and where regular audits and large loss claim reviews are required.
* Manage those claims from first notification to settlement that require cradle-to-grave handling/advocacy attention.
* Assist in the design and implementation of bespoke claim procedures for clients.
* In partnership with the Claims Analyst, deliver claims analysis reports identifying trends and discuss findings and solutions with clients.
* Attend/lead regular claims meetings with clients, insurers, law firms, and TPAs.
* Understand and interpret policy language and coverage.
Experience/Skills:
* A strong track record of handling and investigating claims, preferably in the medical malpractice or healthcare field.
* Familiarity with medical terminology, legal principles, and regulatory requirements related to claims handling.
* Strong analytical and problem-solving skills to assess liability, quantum, and claim strategy.
* Ability to build and maintain strong relationships with clients and external partners.
* Excellent organizational, communication, and presentation skills.
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