Vercity is looking for a confident, highly organised Operations Officer to play a pivotal role in the management of our project at the West Middlesex University Hospital.
This is a role for someone who thrives in fast-moving, complex environments, enjoys working at the heart of operational decision-making, and can balance strong stakeholder engagement with disciplined contract and performance management.
Reporting to the General Manager, you'll provide hands‑on management & administrative support across all aspects of project delivery, ensuring our contractual, financial and statutory obligations are met. You'll act as a central point of coordination between authorities, service providers and internal teams — keeping performance, governance and communication on track.
Key responsibilities
* Supporting delivery and compliance with the Project Agreement, finance documents and sub‑contracts
* Coordinating office communications, documentation and record management
* Supporting service provider performance monitoring across hard and soft FM
* Assisting with insurance and legal claims management documentation
* Organising and supporting stakeholder meetings, committees and site reviews
* Producing high‑quality Board packs to agreed standards and timelines
* Acting as a trusted operational partner to the General Manager
The successful candidate
* First class administration and support skills with excellent attention to detail
* Confident and professional organiser and communicator
* Strong interpersonal skills with the confidence to engage senior stakeholders
* Excellent written, presentation and organisational capability
* Comfortable working to deadlines in fast‑moving, multi‑stakeholder settings
* Experience in a healthcare setting, SPV contract or similar would be an advantage
On Offer
* A competitive salary and benefits package
* Enhanced pension scheme
* 30 days holiday + BH
* Working as part of a dedicated, site‑based team
If you enjoy working in a structured, fast‑paced environment and want to develop your career in a market‑leading company, we'd love to hear from you. Please apply ASAP for a confidential discussion and a detailed job description.
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