Role:
1. Manage the Property Pool Plus waiting list, ensuring accurate and up-to-date information
2. Verify documents submitted by applicants, including proof of income, identification, and other relevant documentation
3. Provide assistance and support to applicants throughout the application process, including answering enquiries and providing guidance on eligibility criteria
4. Monitor and track the progress of applications, ensuring timely follow-up and resolution of any outstanding issues
Housing Assistant (Lettings) – Housing Association – What You Need
5. Previous experience in housing management using Property Pool Plus is essential
6. Knowledge of housing policies, regulations, and procedures is desirable
7. Effective communication skills, both verbal and written