Job Title: Part-Time General Administrator & Customer Service Assistant
Location: SG16 6DS, United Kingdom
Hours: Part-Time Mon-Fri
Salary: Meets Minimum Wage
About the Role:
We are seeking a friendly, organised, and proactive individual to join our team. This part-time role combines general administrative duties with customer service responsibilities, supporting the smooth day-to-day running of our operations.
Key Responsibilities:
* Customer Service:
* Act as the first point of contact for customer enquiries via phone & email.
* Provide timely and professional support, resolving queries or escalating where necessary.
* Maintain a positive and helpful attitude when dealing with customers.
* Administrative Support:
* Create, process, and manage purchase orders and invoices.
* Coordinate with other departments to ensure timely delivery of products and services to customers.
* Manage inventory levels and coordinate with suppliers to ensure product availability.
* Maintain accurate records and update internal systems.
* Assist with filing, data entry, and document management.
* Dealing with third-party warehouses to facilitate shipments and stock management
* Support other departments with ad hoc admin tasks as required.
Requirements:
* Previous experience in customer service or administrative roles preferred but not essential as training will be provided.
* Strong communication skills, both written and verbal.
* Experience in Microsoft Office (Word, Excel, Outlook).
* Ability to multitask and prioritise effectively.
* Friendly, approachable, and professional manner.
* Attention to detail and a proactive attitude.
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: 20 per week
Work Location: In person