Our busy catering operation at Frampton Marsh Reserve is looking for a weekend catering assistant to join the team. We are looking for an individual who is able to deliver the highest standards and customer care and assist with the day-to-day running of the café operation, in line with set RSPB procedures and routines. You will need to be available to work during the day, weekends, and Bank Holiday working will also be essential. Essential skills, knowledge and experience: Enthusiastic approach to work, High understanding of the principals of food hygiene; Excellent verbal and written communication skills; Problem-solving skills and ability to work on own initiative; Ability to manage and respond to customer needs and feedback; Working in target driven/pressured environment; Working on the till, card machine, cashing up; Ability to work as part of a team. Desirable skills, knowledge and experience: Experience of working at a café/bar/pub; Till operation and payment handling; Knowledge of food and food service skills; Computer skills. Additional Information: 2 permanent positions are available. Basic minimum hours are 4 per week, rising to 5 per week at peak periods including frequent weekend working. Consideration will be given to candidates preferring to fulfil both position working a minimum 8 hours per week. We are looking to conduct interviews for this position from Monday 23 February. For further information please contact daniel.herauville@rspb.org.uk. As part of this application, you will be asked to provide a copy of your CV and complete a short form with optional cover letter. If you would prefer the 8 hour per week option, please let us know in the cover letter section. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.