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Client manager

Ladywood
Permanent
Castle Fine Art
Client manager
£30,000 a year
Posted: 20h ago
Offer description

Are you ready to turn your love for art and luxury client service into a dream career? We're looking for a confident, passionate Client Manager to join our energetic E-Commerce Sales Team at our sleek, design-led Head Office in The Mailbox, Birmingham. This is a full-time, permanent role that puts you front and centre of our “phone call first” approach - because we believe building real relationships beats an email any day of the week! If you're excited by the idea of curating bespoke art collections for high-net-worth clients and want to work with incredible art every day, this could be your canvas. What You'll Be Doing: • Building strong, meaningful relationships with a portfolio of art-loving clients - helping them grow, refine, and fall in love with their collections all over again. • Becoming an expert in our artists, artworks, and the wider art market (don't worry, we'll provide top-tier training). • Proactively reaching out (hello phone calls!) to discuss art, upcoming events, and personalised opportunities. • Collaborating with our brilliant Art Consultants to identify rising collectors and nurture them into our next VIPs. • Attending exclusive artist shows and client events, mixing creativity with commerce. • Working across departments to make every client's journey seamless and unforgettable. What We're Looking For: • Previous success in luxury sales or a high-end client-facing role. • Comfortable smashing seven-figure sales targets (and celebrating when you do). • Experience in phone-based sales or direct client outreach is a big plus. • Driven, charming, and a natural relationship-builder. • Obsessively organised and detail-driven with a hunger to exceed expectations. • Strong written and verbal communication skills (you'll be chatting with collectors and collaborating with teams daily). What You'll Get: • £33,000 basic salary uncapped commission (OTE £55,000) • Staff discounts retailer benefits platform • Access to Financial & Mental Wellbeing Support • 28 days holiday (plus 1 extra day each year of service, up to 33 days) • Pension scheme and a place to grow with us This isn't your average sales role. You'll be shaping the future of private art collections, building lifelong client relationships, and joining a business that's as passionate about creativity as you are. If you've got that rare mix of sales savvy, emotional intelligence, and a genuine love for fine art—we'd love to hear from you. Apply now with your CV and a cover letter and show us why you're the perfect fit for our team! ADZN1_UKTJ

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