Overview
Join to apply for the Shift Manager role at Iceland Foods.
As a Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Responsibilities
* Maximise profit: have a clear focus on delivering great availability for customers; play an active role in your store to “sell a £1 & save a £1” to help drive sales; deliver on all agreed actions set by your line manager.
* Engage, develop & retain great people: proactively support and work with the Talking Shop Rep in your store; support team engagement; contribute to an inclusive culture where everyone can be their best; take a proactive approach to personal development and share knowledge to support up-skilling the team.
* Do the right processes and do them right: complete actions set by your line manager from the daily floor walk focusing on customer-facing areas; maintain a positive service approach in-store and at the doorstep; follow and implement cash handling and security policies & processes; contribute to the best digital service through implementing all “One Best Way” processes.
* Leadership: lead by example to get the best from your team and deliver for customers; be approachable, respectful, enthusiastic, action‑oriented, and considerate of the business and people.
Required Skills & Experience
* Proven experience in a retail management or supervisory role.
* Effective communication with every colleague to deliver store tasks first time, every time.
* Ability to plan and organise the shift, using every member of the team.
* Provide balanced feedback to improve performance of colleagues.
* Hands-on leadership on shift to deliver a great store.
What We Offer
* 15% discount in all Iceland and The Food Warehouse stores.
* 28 days holiday (including Bank Holidays).
* Christmas vouchers – increasing with length of service.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Option to join a healthcare plan.
* Grocery Aid for free and confidential financial, emotional and practical support.
* Clear career pathways with opportunities for development and progression.
* A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
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