Overview
Customer Service Advisor - Yard role at Jewson, part of Stark UK.
What You’ll Be Doing
* Welcome customers to the branch and take an active interest in their projects.
* Know our product lines to offer advice and help to customers, making the most of all interactions in line with Jewson Values.
* Help prepare customer orders and load/unload customer and supplier vehicles using a forklift truck (training provided).
* Check incoming deliveries and report missing or damaged products.
* Maintain stock levels in both shop and yard areas, carrying out regular stock counts.
* Keep the branch clean and tidy to make a great first impression.
* Make Health & Safety a priority and demonstrate how to keep yourself and others safe at work.
What We’re Looking For
* Customer Service — high levels of customer satisfaction with frequently returning customers and growing live accounts.
* Enthusiasm — radiates positivity with a passion for the merchant world.
* Decency — honesty and integrity, contributing to a workplace built on respect and ethics.
* Team Spirit — thrives in collaborative settings and believes we can achieve greatness together.
* Pride — takes pride in work and delivers top-notch results.
Why Choose Us?
* Quality — commitment to outstanding products and service that exceed customer expectations.
* Supportive Environment — culture that prioritises growth with resources and support to excel.
* Professional Development — apprenticeships, training, and mentoring programs to elevate your career.
* Great Benefits — competitive salary, bonuses, pension schemes, life assurance, and more.
* Work-Life Balance — flexible hours and a hybrid working model to help you find your rhythm.
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer questions. We are committed to providing reasonable adjustments to support you through the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
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