Job Description
Do you have experience in advisory, information, advocacy or guidance role supporting local communities? We want to hear from you!
We have an exciting opportunity for apart-time Casework Services Coordinator to be part of our North East Team ensuring that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way which provides a person-centred solution, based on immediate presenting needs and circumstances.
This is an exciting time to join our established team at a time when the RBL are focusing on making the beneficiaries journey the best it possibly can be.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Casework Services Coordinator you will provideexcellent customer service at every opportunity ensuring our team are supported with administrative tasks to deliver an extraordinary and unique service to our beneficiaries when they need us.
You will work closely with Case Officers and the Casework Services Manager to meet the immediate needs of beneficiaries referred to the North East Team.
Key responsibilities:
1. On day-to-day basis you will be responsible for providing administrative support to the casework of the Area Team.
2. Contact beneficiaries directly to ensure verificati...