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Assistant general manager f/m/x

London
AccorHotel
Assistant general manager
Posted: 2 March
Offer description

* Job Type: Permanent
* Job Schedule: Full-Time


Company Description

Join Our Team as Assistant Manager at Ibis Styles London Ealing!

Are you a driven and ambitious hospitality professional ready for your next challenge? Ibis Styles London Ealing is looking for a rising star to join our team as Assistant Manager.

Our vibrant 120-room hotel based on Cinema Theme is perfectly situated in the heart of Ealing, just a 6-minute walk from the Elizabeth Line, with easy access to Ealing Broadway Shopping Centre and direct connections to Paddington.

This is a hands‑on role for a passionate leader who thrives on delivering exceptional guest experiences and leads by example in maintaining and elevating brand standards.


Job Description

WHAT WE ARE SEEKING:

* Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service
* You convey the hotel’s brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations
* Build strong guest relationships by anticipating needs and resolving complaints efficiently.
* Providing guidance, supporting training and leading the team

YOUR SKILLS AND EXPERIENCE INCLUDE:

* Have previous experience in a similar related role in a hotel.
* Be hands‑on, enthusiastic, and passionate about delivering a high level of guest service.
* Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop.
* Be solution‑driven, autonomous, and confident in your decision‑making.
* Possess excellent communication and financial skills.

WHAT IS IN IT FOR YOU:

You’ll become part of a high‑performing team that excels in customer service.

* Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies)
* Discounted hotel rates all over the world in Accor Hotels
* Continuously learn and develop yourself with our Accor Academy
* Support your wellbeing in your professional and personal lives
* Grow your experience anywhere. Explore limitless opportunities across 5,000 hotels in over 100 countries

How to apply: send your motivation letter and CV to sylvie.gallon@accor.com


Qualifications

* Relevant hotel management or supervisory experience.
* Must be highly motivated and demonstrate a desire for achievement.
* Exceptional guest service skills.


Additional Information

* Experience is an asset.
* Prior experience working with Opera or a related system.
* Fluency in English.
* Additional languages are a plus.
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