Do you pride yourself on providing outstanding guest service? Are you a night owl? The important stuff: Free health club membership (T&Cs apply) Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees! Various learning & development available Access to an Employee Assistance Program – Hospitality Action Refer a friend scheme FREE parking AND……much, much more! What will I do? You will ensure that the hotel operation runs smoothly and efficiently overnight. Carrying out night audit s and duty management duties whilst ensuring that all guests receive the highest standards of guest service. Is this the role for me? Previous experience within a front office, reception or front of house position, or equivalent People management experience Quality & standards driven Outstanding customer service skills Curious to find out more? Cambridge Belfry Hotel & Spa is located in Cambourne, 7 miles from Cambridge and is a 4*, 120-bedroom property. Our hotel has The Bridge restaurant and the Lounge bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.