Enterprise Infrastructure Manager REF1179
Contact number: 01132990570
Region: West Yorkshire
Salary: Commensurable with experience
Benefits: Hybrid after probationary period; 23 days holiday increasing with service plus option to buy/sell up to 5 days; Pension – life – income protection; Life assurance; Group income protection scheme (with optional health assurance); Personal accident scheme; Free car parking; Monthly socials; expenses paid Christmas party and Summer BBQ
Overall requirement:
We are looking to recruit an IT Infrastructure Manager for this globally facing IT Infrastructure team. It will be your role to help the team develop and improve/support the global IT Infrastructure that supports 7,500+ staff and 100+ locations.
This position entails managing the support and development of the company’s global infrastructure. Key components include, servers, the wide area and local networks, Wifi, Windows desktop, unified communications and cloud (M365, Azure AD, OneDrive, Arc, EndPoint Manager and Defender ATP). Focusing on the user experience and security.
You will be required to proactively improve, optimise, converge, and manage the development of the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will be required to provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily.
Principal Duties, Responsibilities & Accountabilities:
* Co-Manage, Monitor, support and maintain the global on-premises and cloud infrastructures
* Manage the ongoing global migration from on-premises IT infrastructure into a cloud managed environment
* Develop, manage, and implement infrastructure projects to deliver business wide initiatives
* Manage the security and integrity of data and IT Educating staff on good working practices
* Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment
* Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed
* Establish working guidelines and document processes for the design and management of the networked applications across the business
* Work with the Global IT team and collaborate on any global initiatives and rollouts
* Manage the technical aspects of office moves and changes
* Enterprise working knowledge and manage the support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager and OneDrive, etc)
* Excellent understanding of Microsoft Technologies, Windows Servers (2012 & 2016) Active Directory and Group Policies
* Comprehensive Experience with VMWare, vCentre, & ESXi
* Good understanding of Storage, SAN, NAS & Backup Technologies
* All round IT infrastructure m/ment with at least 3 years hands-on experience on a sizeable business scale
* Previous experience of working in an IT project environment, with active involvement within a managed project
* Understanding of ITIL / ISO27001
Core Behavioural Skills:
* Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical manner.
* Team-player. Analytically minded, able to break down and understand information
* Must be comfortable with working in a fast-moving, dynamic environment
* Strongly customer-focused, used to providing support to demanding users
* Good organisational skills, used to managing and prioritising own workload
* Ability to report on progress, timescales, outstanding and completed activities
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