A Halfords Mobile Expert Assistant Manager/Mobile Tyre Fitter is a real team player. Technically skilled and focused on delivering a first-class customer experience, you’ll already have experience as an Assistant Manager, Workshop Controller or Senior Vehicle Technician.
Join us and help deliver an expert mobile tyre fitting service to our customers at home, work or elsewhere, operating from our Hub. Your skilled support to our team of Tyre Fitters and Technicians will give you the chance to use your technical ability, and you’ll also spend time with our customers, delivering a great customer-first experience face to face.
Reporting to the Hub Manager you’ll ensure hub vehicles and team members are on the road promptly, taking responsibility for goods in, as well as opening and closing the Hub.
Acting as a mentor to the existing technician team, supporting the delivery of a high quality and cost-effective service, you’ll follow processes and procedures, whilst adhering to the legal framework and health and safety requirements. A positive and effective ambassador of the company, you’ll take a keen and supportive interest in your team as well as going out to our customers.
Responsibilities and Requirements
To be successful in this role you will:
* Have experience of working within a Supervisory or Senior role as well as having tyre fitting experience.
* Be computer literate and able to communicate clearly both verbally and in writing
* Be capable of identifying training needs and developing team members
* Have experience of working in a customer focused environment
* Have a full driving licence with no more than 6 points held for a minimum of 12 months
* Be available to work 5 days per week on a rota basis
What We Offer
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, with up to 50% off your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
* Life assurance
* Uniform
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
* Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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