Motor Claims Handler (CH2) Location: Liverpool Contract: Permanent Hours: Full-time, 35 hours per week Are you an experienced Motor Claims Handler looking to take the next step in your career? Join Keoghs in Liverpool and become part of a high-performing team managing pre-litigated motor claims up to £15,000, including Personal Injury (PI), from inception through to settlement. If you’re organised, detail-focused, and confident managing your own caseload — we want to hear from you. Key Accountabilities What You’ll Be Doing Managing a caseload of pre-litigated motor claims (including PI) efficiently and confidently from start to finish Delivering high standards of service and productivity Working collaboratively with colleagues to achieve the best outcomes Maintaining accurate data and ensuring systems are up to date Communicating clearly and professionally with clients Experience, Skills and Qualifications What We’re Looking For 12 months’ relevant experience or 6 months’ experience plus a law degree (or equivalent) Experience using the MOJ Claims Portal Excellent attention to detail Strong communication and negotiation skills Organised and able to manage your own workload effectively A client-focused mindset with great customer service skills Benefits Why Join Keoghs? At Keoghs, our values shape everything we do: We are Connected We are Dynamic We are Innovative We Succeed Together You’ll be part of a collaborative and supportive environment where your contribution genuinely matters. What’s in It for You? 25 days’ holiday (increasing with service) option to buy/sell 3 days Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support & wellbeing services Death in Service (after 1 year) Pension: 5% employee / 3% employer contribution Cycle to Work Scheme Tech Scheme Access to online discount platforms Local retail discounts If you’re ready to build your career with a leading legal services provider and thrive in a fast-paced, supportive team — apply today and join Keoghs in Liverpool.