Consumer Administration Team Leader Compliance/Insurance £33,500 Monday to Friday (Apply online only) 1 in 6 Saturday mornings 0900 - 12.30 paid at overtime rate. My client specialises in providing insurance business solutions globally and are one of the leaders within their field. The customer experience is paramount to the business and their commitment towards this has forged long-term and successful business relationships with their customers. An opportunity has arisen for a Consumer Administration Team Leader to join their ever-successful Consumer Admin Support department, based in the Bradford offices, offering hybrid once fully trained. Reporting to the Customer Services Manager, the Consumer Administration Team Leader role will be to manage day to day activity and development of a team of approximately 13 Internal Consumer Administrators within a busy compliant driven office environment. Focusing on people management and development, you will have a track record of demonstrating results through effective team management, ensuring the team deals expertly with a wide variety of administrative requests, enquiries and disputes in order to provide an exceptional service. Other key responsibilities of our Consumer Administration Team Leader include: - Essential Job Functions · Manage direct reports, addressing HR issues like absence, conduct, and capability. · Hold mo...