About The Role
You will report directly to the Regional Operations Manager with responsibility for the day-to-day operation and maintenance. The role will include development of Contracts under your control, as well as ensuring that the requirements of the Contract, Company Policies, Rules and Charters are communicated, understood and implemented by all personnel within your team.
Key responsibilities
* Responsibility for day-to-day operation & maintenance being executed in line with contractual requirements.
* Evaluate and improve overall engineering operations.
* Scheduling, Engineering and Service performance
* Developing Contracts
* Managing Key Client Relationships, including attending Client meetings and providing reporting to clients against contractual KPI’s.
* Managing Key Contractor and Supplier Relationships, including attending meetings with Contractors and Suppliers and overseeing reporting from these parties to our clients.
* Monitoring and reporting on Contract Performance, including the creation and ongoing administration of KPI reports showing performance against contract requirements. This will include flagging to the relevant stakeholders whenever KPIs have not been met, with support to the business on their resolution and client communications.
* Assisting with contractual compliance across the business, including communicating contractual requirements to the wider business
* Identifying opportunities to improve business processes and developing plans to implement these changes.
* Managing, mentoring and coaching a team of engineers.
* Ensure staff performance is formally reviewed and that regular one to ones are held with your staff.
* Responsibility for contractual budget monitoring, ensuring that contracts are delivered within budget throughout the life of each contract under management.
* Ensure contracts are fully compliant with all relevant statutory, regulatory and corporate requirements.
* Work closely with planners to ensure all works are planned and executed in accordance with the contractual requirements.
* Consider and propose improvements to systems, procedures and the service generally so as to help in the continuous improvement of the service taking on board feedback from customers.
* Attend resident’s meetings if or when required.
What you will need
* Management experience of operating and maintaining an Energy Centre / Utility Plant comprising CHP, Heat Pump, Hot Water Boilers, Compressed Air, Refrigeration, Water Treatment, district heating networks, Heat Interface Units and ancillary equipment essential
* Strong technical knowledge of Energy Centre's / Utility Plant, CHP, Heat Pumps, Gas Engines, Generators, Boilers, district heating networks or similar
* Knowledge of ESCO (desirable)
* Electrical or Mechanical qualifications or time served (NVQ, HNC or equivalent)
* Minimum 2 years contract management experience within Construction / FM / ESCO / Energy or other relevant sector. (Desirable)
* Safety management/leadership experience
Benefits
* Competetive Salary (depending upon experience)
* Contributory Company Pension Scheme
* Non-contributory death-in-service insurance
* Employee Assistance Programme
* 33 Days Holiday including BH
* Flexible working hours patterns
* Discounted gym memberships across the UK
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