Street Food Team Manager
We are looking for a passionate and skilled Street Food Business Manager to lead our vibrant team. This role is perfect for a dynamic leader who thrives in a fast-paced environment and has a love for delicious food, great customer service and building and leading a team.
This role is part-time at the moment due to the seasonality of the business. The role is part time from October to March - up to 3 days per week and then full time from March to September - up to 5 days per week.
Key Responsibilities
As the Street Food Business Manager, you will be responsible for the day-to-day operations and overall success of our street food business. Your duties will include:
* Team Leadership: Lead, motivate, and manage a small team, fostering a positive and collaborative work environment. You will be a hands-on manager, working alongside your team during service.
* Operational Management: Oversee all aspects of our street food operations, ensuring efficiency and high standards. This includes creating and managing staff rotas, assigning daily tasks, and ensuring all shifts are adequately covered.
* Administrative Duties: Oversee and manage daily paperwork and records. This includes, but is not limited to, conducting and recording regular fridge and freezer temperature checks, logging food waste, and managing sales reports.
* Customer Service Excellence: Ensure the team provides exceptional customer service at all times. You will be the face of our business, engaging with customers, handling inquiries, and resolving any issues to guarantee a positive experience.
* Inventory and Stock Control: Manage ordering and inventory to maintain optimal stock levels. You will be responsible for conducting regular stock takes, minimising waste, and ensuring we always have the ingredients needed for service.
* Hiring and Training: Recruit, interview, and onboard new team members. You will be responsible for training staff on all aspects of the business, including food preparation, hygiene standards, customer service, and operational procedures.
* Health and Safety Compliance: Maintain and enforce strict health, safety, and hygiene standards in line with all regulations. You will ensure the team is properly trained and compliant with all food safety protocols.
* Financial Oversight: Handle daily cash reconciliation, process payments, and manage a small operational budget.
* Maintenance: Ensure the food kiosk and all equipment are well-maintained, clean, and in good working order.
Candidate Requirements
* Minimum of 2 years experience in a supervisory or management role within the food and beverage or hospitality industry.
* Excellent communication and interpersonal skills.
* Strong leadership abilities with a positive, can-do attitude.
* Highly organised with keen attention to detail.
* A passion for food and a commitment to delivering outstanding customer service.
* Ability to work flexible hours, including weekends and evenings, often in varying weather conditions.
* Knowledge of health and safety regulations, particularly food hygiene standards.
* A full UK driving license is a plus, as the role may involve stock collection.
What We Offer
* The opportunity to lead a dynamic and growing business.
* A fun and supportive team environment.
* The chance to be a key part of the local food scene on Folkestone Harbour Arm.
If you are a driven and enthusiastic individual ready to take on this exciting challenge, please send your CV and a brief cover letter outlining why you would be a great fit for our team.
Job Type: Part-time
Pay: From £13.00 per hour
Expected hours: 8 – 20 per week
Benefits:
* Discounted or free food
* On-site parking
Experience:
* Management : 2 years (required)
* Food industry: 1 year (required)
Work Location: In person