Job overview
Are you passionate about supporting people who are navigating uniquely challenging life events?
We are seeking to recruit a Patient Navigator to join our Infected Blood Psychological Service. We are a team of professionals dedicated to providing expert emotional and practical support to those affected by infected blood. The service forms part of a national strategy to provide specialist holistic support to this overlooked community.
This sensitive role involves guiding clients through their psychological and social care needs with empathy, respect, and understanding. You will work closely with individuals and families to help them access appropriate services, empower their choices, and support their wellbeing.
Key qualities we seek:
1. Strong interpersonal skills with a sensitive, person-centred approach.
2. Experience of supporting others to navigate social care, physical health and benefits systems.
3. Ability to work collaboratively across multidisciplinary teams
4. Commitment to confidentiality, dignity, and respect for lived experiences.
5. Interest in managing data.
This is a unique opportunity to make a meaningful difference as part of a supportive, specialised team. If you are motivated by empathy, advocacy, and helping people find hope and strength, we would love to hear from you.
Main duties of the job
The post holder will provide a high-quality navigation/care support service, which includes psychosocial assessments and interventions to beneficiaries of the Infected Blood Psychological Service (IBPS).
The post holder will lead on outreach programmes and support the overall development of the newly founded service.
The post holder will be essential in delivering a multi- disciplinary approach to supporting the beneficiaries of the service, and the HCCC.
The navigator element of the service will be provided on a large geographical area.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search or .
Detailed job description and main responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person specification
Training
Essential criteria
6. Degree in Social Work (or equivalent qualification) or equivalent experience
7. Social Work Registration
Experience
Essential criteria
8. Significant experience of working with adults and children
9. Able to demonstrate specialist knowledge of adults and children with complex needs or chronic conditions.
10. Knowledge of research and audit. Understanding of safeguarding.
Skills
Essential criteria
11. Excellent written and verbal communication skills.
12. Evidence of continuing professional/personal development.