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Guest Services Team Member, Bognor Regis
Client:
Butlin's
Location:
Bognor Regis, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
2
Posted:
02.07.2025
Expiry Date:
16.08.2025
Job Description:
Description
About The Role
We’re looking for passionate people to join our Guest Services Team working on our on-resort Receptions and Call Centre. Our teams create unforgettable experiences for our guests, and we are currently looking for amazing team members to join us. You will be responsible for assisting guests during their arrival experience at our drive-through check-in booths, and solving guest queries via phone and our in-house live chat system. You will liaise with facilities, accommodation, and resort teams to ensure guests have the best experience, primarily using our in-house systems, phone, and radio communication.
You will work alongside a supportive team to develop your skills and confidence, with training provided on our in-house systems. We value friendly, chatty individuals with good administrative and computer skills, and previous experience is a plus but not necessary. Being a team player and enjoying a busy environment are essential. The role involves full-time hours (35 hours/week) with shifts between 8:30 am - 10 pm on Mondays and Fridays, and 8:30 am - 5:30 pm on other days, including weekends. Please specify your availability during application.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been providing memorable experiences for guests, whether on family breaks or adult-only weekends. Our culture is highly valued, emphasizing creating smiles, teamwork, and caring for each other. Join us during this exciting time to be part of the fun!
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