Band 6 mental health practitioner to be part of Bedfordshire Mental Health Crisis Line 111 option 2, covering Bedfordshire and Luton. East London Foundation NHS Trust working in partnership with Herts Urgent Care NHS 111 to provide a Mental Health Crisis line for Bedfordshire and Luton 111 option 2 and to provide cross cover for the Bedford Crisis Resolution and Home Treatment Team.
Main duties of the job
* To support the delivery of a clinically effective service by providing clinical expertise in the operation of the NHS 111 Pathways content for patients with mental health needs, minimising the necessity to attend emergency services (police, ambulance and A&E).
* To undertake telephone triage assessments of mental health and social care needs, and to be compassionate and empathetic in meeting the needs of those people, and their carers who contact the service.
* To work within a multidisciplinary mental health assessment service, assessing referrals from various sources including GPs, CRHTT and the acute admission wards, and providing home treatment for patients accepted on to our caseload.
* To be a part of the assessment or the home treatment team within the Crisis Team.
* To respond to and assist 111 Health Advisors in the management of all callers with mental health needs or relatives requiring the teams support and advice.
* To develop cooperative and collaborative working between clients, health and social care professionals and voluntary organisations to deliver the best outcomes for people who call NHS 111 Option 2 with mental health problems, learning disabilities or substance misuse issues.
* To promote social inclusion, community access and participation through the provision of client care.
* To provide proactive and visible clinical presence and, as required, operational support to staff within the crisis pathway.
* To be committed to and take a lead role in activities integral to the Trust’s Quality Improvement System.
* To promote at all times a positive image of people with mental ill health with other providers and be the positive face of ELFT.
For CRHT
To work within a multidisciplinary mental health assessment service, assessing referrals from various sources including GPs, CRHTT and the acute admission wards, and providing home treatment for patients accepted on to our caseload. To be a part of the assessment or the home treatment team within the Crisis Team. To provide Gatekeeping and feedback based on the CRHTT criteria. To provide comprehensive risk assessments incorporating baseline physical assessments. Provide expert advice on the management, treatment interventions and diagnosis of patients experiencing a mental health crisis with the aim of minimising risks, ensuring safe care and promote recovery. Provide support to acute hospital wards and facilitate early discharge of patients or support them while on leave and reduce length of stay for patients in hospital. To use a range of psychosocial interventions to improve mental health outcomes for patients. To reduce readmissions to the acute hospitals by facilitating client education and service user led recovery and independence as well as longer term support. To provide seamless care from the GP or ward to community for those patients under our service. To act on a regular basis as a shift co-ordinator assigning colleagues work for the day. Be aware of and adhere to our lone worker policy. When required supervise and facilitate the administration of medication. Participate in the multi-disciplinary team meetings as well as team and business meetings. To promote social inclusion, community access and participation through the provision of client care. Where appropriate and with authorisation, act as an advocate for patients and carers.
Person Specification
Experience
* Registered Mental Health Nurse/ Social Worker/ Occupational Therapist
* Evidence of continual professional development
* Crisis Pathway experience
* Experience with conducting telephone assessments
* Post qualification experience in the field of adult and/or older adult
* Extensive and demonstrable experience of assessing, planning, implementing and evaluating programs of care, particularly in an acute care or older adult community setting
* Experience of suicide prevention work
* Must have a full UK driving license and business insurance on own vehicle
* CAMHS experience
* Mentorship sign off desired
* AMHP
Knowledge and Skills
* Demonstrate a thorough knowledge, expertise and practical experience of a full range of therapeutic nursing skills and approaches to people with mental health problems aged 18 years and above
* Demonstrate a thorough knowledge, understanding and practical experience of risk assessment and risk management
* Demonstrate excellent problem solving and conflict resolution skills
* Demonstrate an ability to make balanced clinical judgments and decisions
* Demonstrate an awareness and understanding of child and adult protection issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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