Job Description
Graduate Applications Engineer – Customer-facing technical support - Lancaster
A specialist engineering organisation in Positioning, Navigation & Timing is seeking a Graduate Applications Engineer to support customers using their advanced technology. This is a hands-on, customer-facing role for someone who enjoys solving complex technical issues that span electronics, software, systems and sensors, and working closely with engineering teams to improve products.
What you'll do as a Graduate Applications Engineer:
* Provide technical support to customers both in-house and at customer sites
* Investigate, diagnose, and resolve complex technical issues
* Produce clear reports on findings and recommendations
* Support field trials, demos, and customer evaluations
* Maintain documentation, user guidance, and knowledge base content
* Feed customer insights back into Product & Engineering teams
What we're looking for in a Graduate Applications Engineer:
* Experience with technical customer support
* An analytical mindset from an electronics, software or systems background
* Clear communication skills
* An understanding of PNT, GNSS or sensor-based systems
* Comfort with travel within the UK and in Europe
* A structured approach to solving new problems
If you would like more information about the Graduate Applications Engineer opportunity or have an interest in making an application, please contact Luke Ord.
Please note that to be considered for this role, you must be eligible for UK Security Clearance; visa sponsorship is not possible.