Knowledge Systems Support Officer
️ Knowledge Systems Support Officer Location: London (Hybrid Working)
Start Date:ASAP
Contract Length: 9-12 months
Grade: Executive Officer (EO)
Working Hours: Full-time
Rate: £17 - £19 phr
About the RoleWe're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support.
Key Responsibilities
Support the day-to-day management of knowledge systems and tools
Maintain system mailboxes, planners, and trackers
Arrange meetings, draft agendas, and take notes
Manage user access and permissions across systems
Create, update, and improve content on internal platforms
Assist with onboarding new teams and setting up secure pages
Help deliver training and user support for knowledge systems
Share updates and guidance with colleagues across teams
Use reporting tools to support data and performance tracking
Contribute to wider team projects and continuous improvement
What We're Looking For
Confident about using a range of IT systems and quick to learn new tools
Strong interest in knowledge systems, IT, or knowledge management
Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote)
Excellent communication skills-both written and verbal
Highly organised with strong time management and prioritisation skills
Able to work independently and collaboratively in a fast-paced environment
Skilled at managing stakeholder expectations and building relationships
Why Join?
Be part of a supportive and forward-thinking team
Gain valuable experience in knowledge and IT systems
Work in a flexible, hybrid environment
Contribute to meaningful public sector work
Ready to make an impact? Apply now and join a team where your skills in knowledge systems and stakeholder engagement will truly shine. #