Operations Team Leader Willenhall Monday - Friday (days) Up to £30,000 plus benefits package, excellent training & development, If you would like to work for a business that has a Royal seal of approval and who are expanding their operations, this is the Team Leader role for you Objective: Oversee daily operations, support team performance, help drive continuous improvement, lead by example, ensure high standards of work, help develop staff and improve process, contribute to a positive culture. Duties •Lead, motivate, and support a team to achieve individual and collective targets •Allocate work effectively and monitor workloads and performance •Provide coaching, feedback, and regular one-to-ones •Ensure policies, procedures, and quality standards are met •Handle escalations and resolve issues in a timely and professional manner •Support training, onboarding, and development of team members •Contribute to process improvements and team initiatives •Report on performance and KPIs to management Essentials •Previous experience in a supervisory or team leader role •Strong communication and interpersonal skills •Ability to motivate, coach, and develop others •Confident decision-maker with good problem-solving skills •Well organised with the ability to manage competing priorities •Comfortable working to targets and deadlines •Experien...