Neighbourhood Officer Manchester Permanent Full Time £40,000 - £45,000 Summary An exciting opportunity has arisen for an experienced Neighbourhood Officer to join a leading Housing Association in Manchester, in a fast-paced, unpredictable role that requires resilience, energy and a strong results-driven mindset. Working across a varied patch, you’ll take ownership of income collection, tenancy management and property standards, operating in an environment where priorities can shift quickly and no two days are the same. THE ROLE As a Neighbourhood Officer, you will manage a diverse and demanding patch, delivering a high-impact service that goes beyond traditional housing management. Take full ownership of income collection, arrears reduction and tenancy enforcement Deliver a high-volume, KPI-driven service, including: 7–10 tenancy/estate visits per day 100% income-related contact expectations £750 weekly income collection targets Carry out tenancy visits, estate inspections and property checks, ensuring high standards are maintained Respond to a wide range of issues, including ASB, tenancy breaches and property concerns Undertake additional responsibilities outside traditional duties, including practical interventions where required (e.g. property access, safety actions) Act as the main point of contact for residents, resolving tenancy and neighbourhood issues efficiently Carry out estate in...