ABOUT THE ROLE
We are excited to offer an opportunity for a Commercial Operations Coordinator role to join our Commercial Operations team on a full-time basis. This role will be based in our Conduit office.
Overview of the role and responsibilities
KEY RESPONSABILITIES
1. Collaborate closely with the Operations Manager to supervise and manage various daily operational aspects
2. Coordinating Product Development Teams for collections finalization in line with the seasonal plan set by the Operations Manager
3. Coordinating with Merchandising Team for prices finalization in line with the seasonal plan set by the Operations Manager
4. Coordinating with IT for the products/prices release on the digital selling platform JOOR
5. Constantly liaising with the Sales/Buying Teams worldwide and update the Commercial Operations Manager on the status of the selling campaign.
6. Operational Support & Commercial Enablement
7. Crosscheck JOOR data vs products files - troubleshooting
8. Price lists management
9. System and orders alignment
10. Support tickets management
11. Selling material Coordination: Selling book, PEM, images, circulars, Conditions of Sales
12. Management of entire orders cycle
13. Cancellations: liaising with showrooms in case of partial cancellations to be actioned
14. Purchase Orders raising
15. Act as a point of contact for internal teams regarding pricing, order flow, and digital tools.
16. Support the Wholesale teams and wholesale customers worldwide throughout the season and perform all administrative tasks related to key customers, as directed by the Operations Manager.
17. Check customers POs against the OC and manages adjustments directly with the customers when necessary. Verify that quantity, prices, product codes, product/color descriptions, supplier code, DW and destination of the goods exactly match the OC.
18. To work towards all performance targets as set by the management team.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
PROFILE & KEY SKILLS
19. Highly organised with strong attention to detail
20. Proactive mindset, able to anticipate needs and solve issues before they escalate
21. Strong multitasking ability, comfortable managing multiple deadlines and priorities
22. Excellent communication skills, both written and verbal
23. Collaborative approach, able to work effectively with cross‑functional teams
24. Relationship‑building skills with internal stakeholders and external partners
25. Problem‑solving attitude, resourceful and solution‑oriented
26. Adaptability in fast‑paced, changing environments
27. Ownership and accountability for tasks and deliverables
28. Advanced skill in Excel
29. Professional with ability to work efficiently and accurately under pressure
30. Familiar with Business Intelligence, SAP and any B2B platform (preferably JOOR)
BENEFITS
31. Staff discounts
32. Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
33. Perkbox Discounts and Wellness Hub
34. Cycle to work scheme
35. Generous annual leave allowance
36. Pension Scheme
37. Training and hands-on experience
38. Opportunities to build new skills and gain valuable industry knowledge
Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.