Social network you want to login/join with:
Location:
Birmingham, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
64698b13070c
Job Views:
26
Posted:
22.06.2025
Expiry Date:
06.08.2025
col-wide
Job Description:
Job Description
We are looking for a professional, approachable, and highly organised Receptionist to be the first point of contact for all visitors, contractors, and staff at our Wavenet Office and Recovery Centre. This role is essential in maintaining a safe, secure, and welcoming environment while ensuring smooth day-to-day operations on site.
You’ll play a key role in supporting site administration, managing access control, maintaining reception standards, and coordinating daily activities. If you're someone who takes pride in creating a positive first impression, thrives on attention to detail, and enjoys a varied support role, we’d love to hear from you.
Key Responsibilities:
* Greet and register all visitors and contractors in a professional, courteous manner, ensuring ID checks and Health & Safety procedures are followed.
* Act as the central point of contact for all site activity and manage the on-site diary to ensure accurate record keeping.
* Maintain a clean, welcoming reception area and uphold professional front-of-house standards at all times.
* Coordinate meeting room bookings and prepare spaces as required.
* Manage building access, including programming visitor passes and maintaining key/card registers.
* Liaise with security providers, providing daily handovers and managing out-of-hours procedures.
* Handle incoming calls efficiently and direct queries appropriately.
* Assist with site admin tasks, monthly reporting, and consumables stock management.
* Support the Centre Manager with any additional duties to ensure the site remains fully operational and customer-ready.
Qualifications
What We Need from You
To thrive in this role, you’ll bring a friendly, professional presence and the ability to keep things running smoothly front-of-house. Here’s what we’re looking for:
Experience & Knowledge
* Previous experience working in a reception or front-of-house environment
* Confident and professional telephone manner
* Strong written and verbal communication skills
* Good PC literacy and familiarity with basic office systems
* Well-developed organisational skills and the ability to prioritise tasks effectively
Skills & Personal Qualities
* A smart, presentable, and professional approach
* Flexible, reliable, and able to work on your own initiative
* Positive attitude with a strong work ethic
* Able to stay calm under pressure and manage multiple tasks at once
Additional Information
Additional Information
At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.
We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:
* Hybrid Working:Flexibility matters. Our hybrid model lets you choose a blend of home and office-based working, so work fits seamlessly with your life.
* Annual Leave:Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
* Health & Wellbeing:Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
#J-18808-Ljbffr