Start Date - September 2026, typically for 18 months
Starting Salary - Circa £16,000
Minimum Entry Criteria - You'll need at least four GCSE's or equivalent, including Math's and English at C/4 or above.
Unfortuantly, JCB is unable to offer visa sponsorship or immigration support for its Early Careers Schemes, either now or in the future. This includes individuals currently on sponsored visas.
This will be suited to you if…
You have a passion for IT and a desire to embrace new technologies, able to work effectively both individually and collaborate as part of a team.
What does a Digital Support Apprenticeship Scheme involve day to day?
You will join a dynamic team that provides technical support to JCB staff and our dealer network. Working within our experienced Global IT Service Desk, you will help deliver support across a wide range of applications, hardware, and technologies. This role plays a vital part in the ongoing success of our business. You will gain hands-on experience in all aspects of IT Service Desk operations, building a strong foundation for a future career in IT while learning what it takes to deliver a high-quality service.
What could I be doing?
- Deliver first-line IT support across a wide range of applications, hardware, and technologies.
- Assist with troubleshooting and resolving technical issues for internal teams and external partners.
- Gain hands-on experience in IT Service Desk operations and learn industry best practices.
- Rotate through different IT specialisms, including:
- Applications Support
- Hardware & Network Troubleshooting
- Cybersecurity Awareness
What comes next?
1. We’ll be reviewing applications against the essential criteria then shortlisting and sending out links to our online assessments in November 2025 - January 2026 (we’d recommend you keep a look out for emails at this point as you’ll hear from us either way).
2. Once you’ve fully completed your online assessment, we’ll review it and provide you with an update within a few weeks. Please note, if you’ve not completed your online assessment then we won’t take your application further (we’ll send you a few reminders to make sure you don’t forget). If you've been progressed, you’ll be sent an invite to attend one of our in-person Assessment Centres.
3. In-person Assessment Centres will take place from January to April 2026 (we’ll send you all the details you need).
4. Following your Assessment Centre, whether you’ve been successful or not, our promise to you is that you’ll receive a call with feedback.
5. If successful, congratulations! We’ll now take you through the onboarding process, which will include a familiarisation day.
6. Welcome to JCB – our Early Careers cohorts ordinarily start in early September.
What’s in it for you?
This is your chance to join a company that’s not only picking up awards for its Early Careers schemes but also opens up opportunities for the long term. On a JCB Early Careers Scheme you’ll join a company that’s known for developing its people, and somewhere that offers a career for life. As standard, you’ll get 33 days’ holiday, and access to our stakeholder pension scheme, you can also opt into our Private Medical scheme with Bupa. Not only that, but you’ll also benefit from access to our onsite gym, in-house doctor and dentist. There’s also a JCB Rewards Hub, which gives you discounts at many high street fashion and food retailers. And if you feel like biking to work? There’s our Cycle to Work Scheme. As part of your scheme, you’ll be involved in a professional outdoor development programme in the Lake District. We also encourage our cohorts to network and get involved in our “NextGen” society.
We value diversity and welcome applications from candidates from all backgrounds.
We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Resourcing team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@, and a member of the team will be in touch.