Head of Customer Care
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At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our West Midlands Division, located in Tamworth is looking to recruit a Head of Customer Care to join the Divisions Customer Care team.
The Role
This role reports of the Divisions Managing Director.
Principal accountabilities of the role include:
1. Efficiently and effectively improve and be responsible for Customer Care within the Division
2. Take an active role in assisting the Division to meet its customer satisfaction targets, and to manage all customer-related issues through to reso...