Staffordshire County Council, We’re looking for an experienced and motivated Team Leader to join our Corporate Operations Team, providing high‑quality, professional business support within the Tamworth district supporting the Children & Families directorate.
This is a key leadership role where you’ll manage and coordinate a team of Business Support staff, ensuring services are delivered efficiently, consistently and in line with statutory, governance and corporate requirements. You’ll play a vital role in enabling frontline services by anticipating needs, managing resources effectively and continuously improving how support is delivered.
The position is full time working 37 hours over 5 days ( Monday to Thursday 8:30-17:00 and Fridays 8:30-16:30) based within Tamworth Library.
Main Responsibilities
* Lead, manage and support a team of Business Support staff, ensuring effective deployment of resources
* Oversee recruitment, induction, training and ongoing development of staff
* Manage performance using 1:1s, supervision and HR processes
* Take responsibility for financial processes including budget monitoring, authorising transactions, purchase cards, agency accounts and cash handling
* Provide high‑level business support and advice to managers and staff
* Ensure compliance with corporate policies, governance, data protection and health & safety requirements
* Oversee premises‑related responsibilities, including building maintenance, fire safety and housekeeping standards
* Promote digital solutions, continuous improvement and efficient business processes
* Contribute to team planning and wider service development
You’ll also play an important role in supporting service resilience and promoting a culture of professionalism, accountability and collaboration.
The Ideal Candidate
* Proven experience of supervising or managing staff, including performance and workload management
* Strong organisational skills with the ability to manage competing priorities in a fast‑paced environment
* Experience of financial monitoring and transactional processes
* Confidence working with senior managers and stakeholders across a large, complex organisation
* Excellent written and verbal communication skills
* Strong IT skills, including Microsoft Office and business systems
* A proactive, flexible approach with the confidence to work independently and use your initiative
You’ll ideally hold a qualification in Business Administration, Management or Supervision, or have equivalent experience.
For an informal chat about the role please contact Charlotte Weatherer, Business Support Manager at: charlotte.weatherer@staffordshire.gov.uk
Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities.
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