Role Summary: The Operations and Administration Coordinator is responsible for organizing and managing B2B events. This includes collaborating with the Operations Manager to coordinate pre-event schedules and administration, communicating with the sales team, venues, and contractors, setting up exhibition stands, and providing on-site support for networking events. The role also involves administrative support and developing processes across departments.
Responsibilities:
Operations
* Plan and coordinate all aspects of events, including catering, entertainment, and logistics.
* Oversee pre-event setup and post-event teardown, ensuring all elements are prepared for successful execution, including event kits.
* Create itineraries using bespoke software (training provided).
* Conduct post-event evaluations to gather feedback for continuous improvement.
* Coordinate with various teams and departments to ensure all attendees, speakers, and partners have what they need.
* Manage exhibition attendance through online portals and onsite setup/breakdown.
Admin
* Manage memberships, FAM trip administration, and related tasks.
* Organize staff teambuilding and Christmas events.
Skillset:
* Previous experience in event management is essential.
* Strong organizational and administrative skills.
* Proficiency in Microsoft Office, CRM, and event management software.
* Excellent written and verbal communication skills.
* Confident in handling phone and email correspondence.
* Ability to work independently and collaboratively.
* Detail-oriented with a proactive mindset.
* Capable of managing multiple projects and deadlines.
* Adaptable to dynamic environments.
* Strong networking and relationship-building skills.
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