Loyalty Manager
Great opportunity for an experienced Loyalty Manager ideally with retail experience, to join leading UK retailer on a permanent basis.
Based in Brighton - Hybrid working – 2 days in office, 3 from home
Plan and coordinate loyalty promotions including events, discounts, product pushes, and sampling initiatives
Lead the coordination of campaign delivery across CRM, Digital Marketing, and E-Commerce teams to ensure smooth execution.
Collaborate with the wider marketing team to produce emails, SMS, social content, digital assets, and retail merchandising.
Work with Retail teams to maintain up-to-date training materials and communications, keeping frontline staff informed on loyalty programme developments.
Compile and share reports on loyalty programme performance with internal stakeholders, ensuring transparency and insight-led decisions.
Support the transition to a new loyalty tech platform, helping to shape the strategy for optimisation and relaunch.
Ideally to have retail or consumer experience
Ability to use data and insights to drive decision making
In return, we offer a comprehensive benefits plan to help you meet your health and wellness, financial and lifestyle needs:
Competitive salary
Generous pension provision
Hybrid working arrangements
Professional development
If you have the experience and are interested in discussing further, please get in touch ASAP with your current CV: gcharles@vmagroup.