French‑Speaking Customer Service Administrator
Location: Egham
Hourly Rate: £13.75 per hour
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)
We are currently recruiting for a French‑Speaking Customer Service Administrator to join a fast‑paced and supportive team. This is a fantastic opportunity for a highly organised individual who enjoys delivering excellent customer service and supporting European clients in a professional environment.
Key Responsibilities French‑Speaking Customer Service Administrator
* Accurately input, update, and maintain customer records and data
* Provide professional customer support to European agencies in both French and English
* Handle customer queries efficiently, ensuring a high level of service at all times
* Investigate court summons and support cost reduction processes
* Utilise Microsoft Office packages, including Excel and PowerPoint, to support daily tasks
* Work independently to meet productivity targets and deadlines
* Ensure all work meets quality standards and complies with company procedures
* Provide general administrative support to the wider team as required
Skills & Experience
* Fluent in both French and English (written and spoken)
* Previous experience within a customer service or administrative role
* Strong organisational skills with excellent attention to detail
* Confident using Microsoft Office and Windows systems
* A proactive, reliable, and solution‑focused approach
* Ability to work both independently and as part of a team
This role would suit someone who is detail‑oriented, adaptable, and confident communicating across international teams, looking to develop their career within a professional and structured environment.
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