Lettings OfficerPtarmigan House, Shrewsbury | 37 hours | PermanentHelp turn empty houses into happy homes.Were looking for a proactive and customer‑focused Lettings Officer to join our friendly Housing Services team at STAR Housing. If you enjoy juggling a varied caseload, working with people, and making a real difference to communities, this could be the role for you.What youll be doing:Managing lettings from start to finish - allocations, tenancy terminations, mutual exchanges and shared ownershipsMarketing our homes positively to reduce voids and rent lossWorking closely with colleagues, local authority partners and external agencies to deliver smooth, timely letsSupporting customers through the lettings and onboarding process, including those with additional or vulnerable needsKeeping accurate records and maintaining high‑quality data across our housing systemsWhat were looking for:Experience delivering a high‑quality, customer‑focused serviceStrong organisational skills and the ability to manage competing prioritiesConfidence working with housing data, policies and proceduresA practical, problem‑solving approach and great communication skillsHousing lettings or allocations experience (or closely related casework) is desirableWhy join STAR Housing? Make a genuine difference to local people and communitiesWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Supportive, collaborative team environment Local Government Pension Scheme 28 days annual leave (rising to 33 days with 5 years service) Opportunities to develop your housing career Based at Ptarmigan House, Shrewsbury Business Park, with travel across STAR homes as part of the role. xwzovoh PandoLogic., Location: Shrewsbury, ENG - SY3 8BE